BA_MT Marketing Techniques

Vysoká škola finanční a správní
léto 2022
Rozsah
2/0/0. 6 hodin KS/semestr. 3 kr. Ukončení: z.
Garance
PhDr. Karel Eliáš, CSc.
Sekce managementu a marketingu (FES, KEM) – Katedra ekonomie a managementu (FES, KEM) – Katedry – Vysoká škola finanční a správní
Kontaktní osoba: Lenka Pokorná
Omezení zápisu do předmětu
Předmět je otevřen studentům libovolného oboru.
Cíle předmětu
Upon the successful completion of this course, students will be able to: 1. Understanding the marketing management in the 21st century digital environment 2. Understand the importance of eMarketing strategy and customer focus on sustainable growth of a company in the Digital Age; 3. Understand opportunities and threats emanating from the digital age 4. Understand the importance of digital technologies in establishing, evaluating and improving customer satisfaction. 5. Understand the challenges and opportunities of the Digital Age for traditional marketing in organizations and markets. 6. Grasp the role of internet in providing insight into customer relationships, behaviour and decision-making. 7. Understand ethical questions raised by these technologies, the concepts of social responsibility and sustainability. 8. Assess the criticality of the value proposition and the role of marketing in its communication and delivery. 9. Evaluate conventional, digital and alternative marketing strategies.
Výstupy z učení
Basic theoretical knowledge, orientation in problems and context of monitored topics. At the same time, the practical skills and skills of applying the acquired knowledge in a real environment of professional activities. The learning outcomes are the support and development of the profile of the educated practitioner.
Osnova
  • COURSE CONTENT: 1. Marketing in Digital Age – Changing Scenario 2. Sharing Economy 3. Internet of Things 4. Digital Customer Journey 5. Digital Segmentation 6. Digital Marketing Communication 7. Content Marketing 8. Online Advertising 9. Social Media Marketing 10 Mobile marketing 11 Social CRM 12.Customer Experience
Literatura
    povinná literatura
  • DODSON, Ian. The art of digital marketing: the definitive guide to creating strategic, targeted and measurable online campaigns. In: . ISBN 978-11-192-6570-2.
  • PRIDE, William M. a O.C. FERRELL. Marketing. 2016 ed. Boston: Cengage Learning, 2016. ISBN 978-1-285-85834-0.
  • Gopalakrishna,D.:Electronic Marketing in 21st Century.Himalaya Publishing House 2010.
    doporučená literatura
  • Náhradní obsah: BUTTLE, Francis. Customer relationship management: concepts and technologies. 2nd ed. Amsterdam: Butterworth-Heinemann, 2009. ISBN 978-185-6175-227.
  • LINDSTRÖM, Martin, Hermawan KARTAJAYA a Iwan SETIAWAN. Brandwashed: tricks companies use to manipulate our minds and persuade us to buy. 1st ed. New York: Crown Business, c2011, xi, 291 p. ISBN 03-855-3173-7.
  • Simmons,G.-Brychan,T.: E-commerce adoption and Small Business in the Global Marketplace:Tools for Optimization.IGI Global 2010.
  • SOLIS, Brian. What's the future of business?: changing the way businesses create experiences. Hoboken, N.J.: Wiley, c2013, 218 p. ISBN 11-184-5653-X.
Metody hodnocení
The written offline test will be based on 5 open questions covering the course topics.
Navazující předměty
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Předmět je dovoleno ukončit i mimo zkouškové období.
Předmět je zařazen také v obdobích zima 2014, zima 2015, zima 2016, léto 2018, zima 2018, léto 2019, léto 2020, léto 2021.
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