A negotiator is an ordinary person who has learned how to change a seemingly hopeless situation into a beneficial one or can facilitate negotiations between two parties unable to reach an agreement without outside help. Training and training was inspired by the craft of negotiating and working with arguments. Every day we find ourselves in situations that force us to think about where I want to reach with this or that communication and at what cost. Whether to act intuitively or is it worthwhile to think for a moment, slow down and compare your thoughts. When negotiating, we need to prepare well, prepare a strategy and goals that we want to achieve, we prepare for various forms of argumentation. We will also not forget our intra/inter personnel training.