AKHUNDOV, Teymur. Factors Influencing Customers’ Bank Selection Decision in Azerbaijan. Acta VŠFS. Praha: Vysoká škola finanční a správní, a.s., 2024, roč. 18, č. 1, s. 68-91. ISSN 1802-792X. Dostupné z: https://dx.doi.org/10.37355/acta-2024/1-04. |
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@article{11378, author = {Akhundov, Teymur}, article_location = {Praha}, article_number = {1}, doi = {http://dx.doi.org/10.37355/acta-2024/1-04}, keywords = {Azerbaijan; banks; selection; usage; importance; customer’s decision; credit cards}, language = {eng}, issn = {1802-792X}, journal = {Acta VŠFS}, title = {Factors Influencing Customers’ Bank Selection Decision in Azerbaijan}, url = {http://dx.doi.org/10.37355/acta-2024/1-04}, volume = {18}, year = {2024} }
TY - JOUR ID - 11378 AU - Akhundov, Teymur PY - 2024 TI - Factors Influencing Customers’ Bank Selection Decision in Azerbaijan JF - Acta VŠFS VL - 18 IS - 1 SP - 68-91 EP - 68-91 PB - Vysoká škola finanční a správní, a.s. SN - 1802792X KW - Azerbaijan KW - banks KW - selection KW - usage KW - importance KW - customer’s decision KW - credit cards UR - http://dx.doi.org/10.37355/acta-2024/1-04 N2 - This research investigates the determinants of bank selection criteria and their linkage to the common satisfaction level of the banks in Azerbaijan. The study is motivated to investigate the current situation, find critical points and main related factors, inform bank executives and appropriate staff about real tendencies during the crisis and pandemic period. It is based on 2 surveys of 162 and 352 respondents respectively of different private and state-owned commercial banks. 13 main different factors for bank selection and 16 factors for credit cards usage were selected for better and proper analysis. ER -
AKHUNDOV, Teymur. Factors Influencing Customers’ Bank Selection Decision in Azerbaijan. \textit{Acta VŠFS}. Praha: Vysoká škola finanční a správní, a.s., 2024, roč.~18, č.~1, s.~68-91. ISSN~1802-792X. Dostupné z: https://dx.doi.org/10.37355/acta-2024/1-04.
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