Podrobný výpis o publikaci

Digital marketing is a fascinating discipline. It is getting matured before our eyes and surprises us every day as it is expanding fast into various sub-disciplines. Video marketing is one of them. The objective of this paper is to examine the different marketing functions of video promotion with a special focus on the e-commerce environment. There, it traditionally served customer education, focusing exclusively on products and their features. However, the current practice demonstrates that marketing managers have quickly realized the potentials of content marketing in general, and education-based content specifically. As a result, they started to prepare video sessions designed to educate their customers in the whole context of their products and brands, not just explaining a product and its features. They acknowledge video marketing as an indispensable part of their marketing strategies. While processing the data of prominent e-shops from the Czech Republic and Austria, examples of video sales promotion and branding in the e-commerce environment have been analysed both from the viewpoint of their content focus and added value to customers. Though video as a marketing tool enjoys huge popularity worldwide, the comparative analysis proved a much higher interest in video promotion of the Czech e-retailer than in the case of the Austrian counterpart. Based on the research results, managerial implications and recommendations have been drawn, and areas for closer collaboration between e-retailers and specialized video marketing agencies suggested. The study is concluded by proposals for further research to close the gap between marketing theory and current dynamics in video marketing practice.