Podrobný výpis o publikaci

Communication is an integral part of every person's life, everyone meets many other people on a daily basis and enters into relationships with them. However, we cannot always communicate correctly and clearly. Communication should be used to communicate ideas, to find ways to understand and be understood. Communication is a skill that needs to be developed. This requires a range of skills and communication skills should be at the forefront of managers. Many managers today face the challenge of creating a coherent and efficient team, delegating authority, conducting meetings effectively, and resolving conflicts. Work communication should be neutral and objective, but we cannot completely eliminate emotions and psychological factors. Today, the work is more complex and teamwork, which makes the need for communication even more urgent. Cooperation requires not only flexibility, learning, but above all effective mutual communication. Communication is complicated because there are no defined procedures and techniques that would guarantee success. The course depends on the specific situation and the people. No one can control the reactions and behavior of others, but everyone can influence their own approach to and communication with other people. Responsibility for communication lies not only with managers, but also with employees, customers and suppliers - everyone should be aware of what successful communication requires, everyone should master communication skills and use them responsibly.