NA_CS_1 Communication Skills 1

University of Finance and Administration
Winter 2012
Extent and Intensity
0/2. 3 credit(s). Type of Completion: z (credit).
Teacher(s)
PhDr. Ladislava Knihová, Ph.D., MBA (seminar tutor)
Guaranteed by
PhDr. Ladislava Knihová, Ph.D., MBA
Subdepartment of Management and Marketing – Department of Economics and Management – Departments – University of Finance and Administration
Contact Person: PhDr. Karel Eliáš, CSc.
Timetable of Seminar Groups
NA_CS_1/cMCPH: Thu 12:15–12:59 S33, Thu 13:00–13:45 S33, L. Knihová
Prerequisites
Mastering English as the target language (both general and professional) at the level of B2 of the Common European Framework of Reference for Languages. Readiness to actively participate in interactive seminars supported by multimedia resources.
Course Enrolment Limitations
The course is offered to students of any study field.
Course objectives
The course is business oriented and it provides students with functional business English that they can use at work straight away. Course objectives: 1 Systematic improvement of business English. 2 Development of the core business skills: presentations, attending meetings, leading meetings, negotiating, socialising and telephoning. 3 Semantic and functional focus: monitoring authentic language of business life and mastering the relevant key phrases fluently and spontaneously. 4 Writing: acquiring the proficiency in writing authentic business correspondence - informal e-mails, memos, short factual reports, formal correspondence, and minutes. 5 Company culture: monitoring the company culture with a special focus on intercultural differences. The course objectives are valid for blended study programme students as well.
Syllabus
  • 1-2 Meet business partners: introduce yourself, talk about your job, meet a new business partner; Culture at work: Company hierarchy; 3-4 Get things done: talk about urgency, persuade people to do things, get things done on time; Culture at work: Being direct or indirect 5-6 Make a short presentation: prepare a short introduction, sequence points and make a summary, give a short presentation; Writing 1: informal e-mails; Culture at work: Attitudes to time; 7-8 Achieve objectives: set objectives, open a meeting, evaluate performance; Culture at work: Fixed objectives or flexibility? 9-10 Deal with problems: explain and clarify a problem, predict consequences, suggest and promise action; Culture at work: Dealing with unclear situations 11-12 Make a recommendation: introduce a visual, compare alternatives, make a recommendation; Writing 2: Memos; Culture at work: Factual or vague language? 13-14 Brainstorm solution: define the problem, make suggestions and respond, evaluate suggestions; Culture at work: Decision making - individualist or group cultures? 15-16 Get attention: open the presentation, speak with emphasis, refer to visuals; Culture at work: Formal and informal presentations 17-18 Make small talk: introduce topics, keep it moving, end politely; Writing 3: Short factual reports; Culture at work: Attitudes to personal space 19-20 Present an argument: give reasons, stress key words, present a structured argument; Culture at work: Showing feelings 21-22 Negotiate: make proposals, respond to proposals, negotiate a win-win solution; Culture at work: The importance of relationships - long term and short term relationships 23-24 Revision, students presentations and testing.
Literature
    required literature
  • JOHNSON, Christine. Intelligent Business Intermediate: Skills Book. 5. vyd. [illustrated by John Bradley]. Harlow: Pearson Longman, 2008. ISBN 978-058-2847-972.
Teaching methods
Interactive seminars in both types of study (full-time students and blended study programme students). The explanation of theoretial concepts and monitoring the authentic business English will be immediately followed by practical exercises - individual work, work in pairs, group work, work with interactive CD-Rom. Special focus will be given to the evaluation of students' progress. Multimedia resources (audio sequences and video sequences) will be implemented into the programme of each seminar.
Assessment methods
Assessment 1. Obligatory active participation in interactive seminars: 75% full-time students; 50 % blended study programme students. 2. Apart from the obligatory active participation in the seminars, the students will be asked to prepare a group presentation and present it before their peers which will be a precondition for gaining the CREDITS and pass the test covering Units 1-11. 3.Additional study obligations: in case the student has the seminar attendance between 40-70 % (full time students), resp. between 4-6 lessons (blended study programme students) he/she will have to pass PRE-CREDIT TEST in the extent sufficiently proving their compentences necessary for successful completion of the subject. Only then he/she can prepare his/her presentation to get the CREDITS = Z. The seminar attendance less than 40 % means that the student didn't meet additional study obligations and he/she will be assessed as "Failed" = NNN.
Language of instruction
English
Follow-Up Courses
Further comments (probably available only in Czech)
The course can also be completed outside the examination period.
General note: b0.
Information on the extent and intensity of the course: 12 hodin KS/semestr.
The course is also listed under the following terms Winter 2013, Winter 2014, Winter 2015, Winter 2016, Winter 2017, Winter 2018, Winter 2019, Winter 2020, Winter 2021, Winter 2022, Winter 2023, Winter 2024.
  • Enrolment Statistics (Winter 2012, recent)
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