B_KD Communication Skills

University of Finance and Administration
Summer 2015
Extent and Intensity
0/2. 3 credit(s). Type of Completion: z (credit).
Teacher(s)
PhDr. Marek Matějka (seminar tutor)
Guaranteed by
PhDr. Marek Matějka
Subdepartment of Management and Marketing – Department of Economics and Management – Departments – University of Finance and Administration
Contact Person: Květoslava Dolejšová
Timetable of Seminar Groups
B_KD/cMMO: each even Thursday 14:00–14:44 M15, each even Thursday 14:45–15:30 M15, each even Thursday 15:45–16:29 M15, each even Thursday 16:30–17:15 M15, M. Matějka
B_KD/cM1PH: Wed 15:45–16:29 E000MM, Wed 16:30–17:15 E000MM, M. Matějka
B_KD/cM2PH: Tue 10:30–11:14 E000MM, Tue 11:15–12:00 E000MM, M. Matějka
B_KD/cM3PH: Wed 17:30–18:14 E000MM, Wed 18:15–19:00 E000MM, M. Matějka
B_KD/uMKL: Tue 17. 2. 15:45–17:15 K206, 17:30–19:00 K206, Tue 17. 3. 15:45–17:15 K205, M. Matějka
B_KD/uMPH: Tue 10. 3. 15:45–17:15 E000MM, Tue 31. 3. 15:45–17:15 E000MM, Tue 7. 4. 17:30–19:00 E000MM, M. Matějka
B_KD/vMMO: Fri 27. 2. 13:45–15:15 M27, 15:30–17:00 M27, Fri 13. 3. 17:15–18:45 M27, M. Matějka
B_KD/vMPH: Fri 20. 2. 12:00–13:30 E000MM, Fri 20. 3. 12:00–13:30 E000MM, 13:45–15:15 E000MM, M. Matějka
Prerequisites
There are no prerequisites for this course
Course Enrolment Limitations
The course is offered to students of any study field.
Course objectives
At the end of this course the student will be able to understand and explain the overview of the theory   so-called soft skills to master the basics of effective communication,, practiced some of the standard communication situation, using   TV recording and get an overview of the analysis   essential communication models, tactics and the most common mistakes that threaten the standard communication situations. Teaching aims to strengthen competencies in     the area and enhance the quality of the personality profile of participants (elimination of stage fright and more often to the pathologically manifested phenomena - the redness, etc.).
Syllabus
  • 1. Limits of mastering communication skills as essential components of soft skills - ambivalence between "be your" and "to be in the role of  ", 2. communication as an exchange of information as a tool for gaining respect and influence, and as a tool for acceptance (the establishment and strengthening of cooperation), 3 myths, mistakes and errors in the   human communication, mistaken expectations, declared and real requirements, 4 communication and its ethos, unspoken communication pitfalls substantive interpretations, 5 justice model. nepotism, the right to practice (purpose) behavior, truth and lie at   communicate. 6. personal marketing, self-promotion, self-reflection, 7 communication facilities, telecommunications actors, behavior, personality, authenticity / flamboyance of behavior, 8 coping with ambivalence, resentment, stage fright, assertive communication, 9 how to face agování (acting out), the most common disorders in   communication (on the road, at   communicate). 10.Verbální, paraverbální, nonverbal communication, features and functions, communication situation 11.standardní 12. crisis communication.
Literature
    required literature
  • Peters - Kühlinger, G., Friedel, J.: Komunikační a jiné „měkké“ dovednosti. Praha: Grada Publishing, a.s., 2007, ISBN 978-80-247-2145-3
  • Kanitz, A.: Umění úspěšné komunikace. Praha: Grada, 2005. ISBN 80-247-1222-9
  • Pease, A.: Řeč těla. Praha: Portál, 2002. ISBN 80-7178-582-2
    recommended literature
  • Khelerová, V.: Komunikační dovednosti manažera. Praha: Grada, 1995. ISBN 80-7169-223-9
  • Mikuláštík, M.: Komunikační dovednosti v praxi. Praha: Grada, 2003. ISBN 80-247-0650-4
Teaching methods
Teaching takes the form of exercise and training, mostly on practical skills. It includes a TV recording the student's performance and its evaluation (practical exercises in the TV studio). Another model suitable for practicing is an audio recording and its analysis (focus on paralinguistic). The scope of compulsory participation in education: Minimum mandatory participation in seminars / workshops in full-time study is 75%, the controlled group consultations in combined studies 50%. Students who fail to meet the mandatory level of participation may be given during the semester additional study obligations (to the extent that will demonstrate academic achievement and acquired competencies necessary for successful completion of the subject, such as an essay in the normal range, ie about 9 to 15 standard pages A4 in accordance with the Methodology VSFS).
Assessment methods
Assessment methods: from   (credit, 3 credits) Active participation in seminars, training sessions and completing the analysis of the results. Written test basic theory in the range   20 questions type a, b, c, knowledge of the required readings, individual presentation of concrete communication situation in front of a video camera. U ~ mandatory forms of instruction follows the successful completion of a course of   communicatively successful handling difficult situations in the video.
Language of instruction
Czech
Further comments (probably available only in Czech)
The course can also be completed outside the examination period.
Information on the extent and intensity of the course: 6 hodin KS/semestr.
The course is also listed under the following terms Winter 2011, summer 2012, Winter 2012, Summer 2013, Winter 2013, Summer 2014, Winter 2014, Winter 2015, Summer 2016, Winter 2016, Summer 2017, Winter 2017, Summer 2022, Summer 2023, Summer 2024, Summer 2025.
  • Enrolment Statistics (Summer 2015, recent)
  • Permalink: https://is.vsfs.cz/course/vsfs/summer2015/B_KD