B_KD Communication Skills

University of Finance and Administration
Winter 2012
Extent and Intensity
0/2. 3 credit(s). Type of Completion: z (credit).
Teacher(s)
PhDr. Pavel Čírtek (seminar tutor)
PhDr. Marek Matějka (seminar tutor)
Guaranteed by
PhDr. Marek Matějka
Subdepartment of Management and Marketing – Department of Economics and Management – Departments – University of Finance and Administration
Contact Person: Květoslava Dolejšová
Timetable of Seminar Groups
B_KD/cVMO: each even Tuesday 14:00–14:44 M27, each even Tuesday 14:45–15:30 M27, each even Tuesday 15:45–16:29 M27, each even Tuesday 16:30–17:15 M27, P. Čírtek
B_KD/cVPH: Thu 10:30–11:14 E000MM, Thu 11:15–12:00 E000MM, P. Čírtek
B_KD/vMRVMO: Sat 6. 10. 9:45–11:15 M27, 11:30–13:00 M27, Sat 20. 10. 9:45–11:15 M26, P. Čírtek
B_KD/vVPH: Fri 7. 12. 13:45–15:15 E127, Sat 5. 1. 9:45–11:15 E127, 11:30–13:00 E127, M. Matějka
Course Enrolment Limitations
The course is offered to students of any study field.
Course objectives
Annotation is the same for both forms of study. Course Objective: At the end of this course the student will be able to understand and explain the theory of so-called soft skills, learn the basics of effective communication, practiced some of the standard communication situation, using   TV recording and get an overview of the analysis   essential communication models, tactics and the most common mistakes that threaten the standard communication situations. Teaching aims to strengthen competencies in     the area and enhance the quality of the personality profile of participants (elimination of stage fright and more often to the pathologically manifested phenomena - the redness, etc.).
Syllabus
  • First Potential and limits the acquisition of communication skills as essential components of soft skills - ambivalence between "being his" and "being in the role", 2nd communication as an exchange of information as a tool for gaining respect and influence, and as an instrument of acceptance (establish third strengthening cooperation), myths, mistakes and errors in human communication, mistaken expectations, declared and real requirements, 4 communication and its ethos, unspoken communication pitfalls substantive interpretation, Justice vz. nepotism, 5 right to the practical (purpose) behavior, truth and lies in communication. 6th personal marketing, self-promotion, self-reflection, 7 communication facilities, telecommunications actors, behavior, personality, authenticity / flamboyance of behavior, coping with ambivalence, resentment, stage fright, assertive communication, 8 how to face agování (acting out), the most common disorders in communication (outside communication, communication). 9.Verbální, paraverbální, nonverbal communication, features and functions, 10.standardní communication situation - 11 Crisis Communication 12. The use of CS in MC
Literature
    required literature
  • Peters - Kühlinger, G., Friedel, J.: Komunikační a jiné „měkké“ dovednosti. Praha: Grada Publishing, a.s., 2007, ISBN 978-80-247-2145-3
  • Kanitz, A.: Umění úspěšné komunikace. Praha: Grada, 2005. ISBN 80-247-1222-9
  • Pease, A.: Řeč těla. Praha: Portál, 2002. ISBN 80-7178-582-2
    recommended literature
  • Khelerová, V.: Komunikační dovednosti manažera. Praha: Grada, 1995. ISBN 80-7169-223-9
  • Mikuláštík, M.: Komunikační dovednosti v praxi. Praha: Grada, 2003. ISBN 80-247-0650-4
  • Další zdroje: IS VŠFS → osobní administrativa → ProQuest
Teaching methods
eaching takes the form of exercises, mostly on practical skills training. It includes a TV recording the student's performance and its evaluation (practical exercises in the TV studio). Another model suitable for practicing is an audio recording and its analysis (focus on paralinguistic). The scope of compulsory participation in education: Minimum mandatory participation in exercises in full-time study is 75%, the controlled group consultations in combined studies 50%. Students who fail to meet the mandatory level of participation may be given during the semester additional study obligations (to the extent that will demonstrate academic achievement and acquired competencies necessary for successful completion of the subject, such as an essay in the normal range, ie about 9 to 15 standard pages A4 in accordance with the Methodology VSFS). At the end of the course students take the knowledge test-study curriculum.
Assessment methods
Assessment methods: from   (credit, 3 credits) Active participation in seminars, training sessions and completing the analysis of the results. The condition for the granting of credit is minimum prescribed attendance at seminars, successful mastery test (min. 80%) and participation in and video training with subsequent analysis výkonu.Písemný test the basic theory in the range of   20 questions type a, b, c, knowledge of the required readings , individual presentation of concrete communication situation before a video camera.
Language of instruction
Czech
Further comments (probably available only in Czech)
The course can also be completed outside the examination period.
General note: Bb0.
Information on the extent and intensity of the course: 6 hodin KS/semestr.
The course is also listed under the following terms Winter 2011, summer 2012, Summer 2013, Winter 2013, Summer 2014, Winter 2014, Summer 2015, Winter 2015, Summer 2016, Winter 2016, Summer 2017, Winter 2017, Summer 2022, Summer 2023, Summer 2024, Summer 2025.
  • Enrolment Statistics (Winter 2012, recent)
  • Permalink: https://is.vsfs.cz/course/vsfs/winter2012/B_KD